All Policies
These policies govern every Base509 product. Each one is versioned: when a policy changes materially, we publish a new version with a new effective date and notify the people it affects — old versions stay archived here.
Terms of Use
The terms for using our websites while our products are pre-launch.
Interim v1.1 — in effect
Read the full policyPrivacy Policy
What we collect on our websites while our products are pre-launch, and your choices.
Interim v1.0 — in effect
Read the full policyCancellation Policy
How to cancel a subscription — self-serve, online, one click. (California ARL.)
Version 1.0 · effective 2026-08-12
Read the full policyRefund Policy
When and how we refund subscription payments.
Version 1.1 · effective 2026-08-24
Read the full policyAccount Ownership Policy
Who owns an account and its data, and what happens when an owner leaves or deletes.
Version 1.0 · effective 2026-08-12
Read the full policySub-processors
The vendors that process data on our behalf, and what each one does.
Version 1.0 · effective 2026-08-12
Read the full policyData Processing Addendum
The data-processing terms between Base509 and each provider (provider-facing).
Version 1.0 · effective 2026-08-12
Read the full policyAccessibility Statement
Our WCAG 2.1 AA commitment and how to reach us about accessibility issues.
Version 1.0 · effective 2026-08-12
Read the full policySecurity Overview
How we protect the data on our platform. (Planned — trust asset.)
Placeholder — not yet drafted
Read the full policy